About Us
Have any questions about Mold-A-Rama or our products?
Why do I have a $5.50 charge on my card?MAR-AvadaTechnician2024-10-21T13:51:30-05:00
When you see a transaction for $5.50 after using a Mold-A-Rama machine, that is a pre-authorization charge. A pre-authorization is a hold on your account to ensure the transaction goes through after purchasing a Mold-A-Rama figurine. The actual charge is $5.00, and the hold should go away after a couple business days.
How much does it cost to vend a Mold-A-Rama souvenir figurine?Tyler Jones2024-05-26T16:26:32-05:00
A machine takes $5.00 in order to initiate a vend.
What should I do if I have a problem with a machine or my souvenir figurine?Tyler Jones2024-05-26T16:28:24-05:00
Visit guest services or an information booth at the location to report any problems. Staff should be able to direct you to who can solve your problem. The locations have resources to assist you, or they will notify us.
Can I arrange a tour of your facilities?Tyler Jones2024-05-26T16:27:06-05:00
Due to insurance liabilities we do not offer tours.
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