About Us2026-02-27T14:24:42-06:00

About Us

Have any questions about Mold-A-Rama or our products?

Can I buy a Mold-A-Rama machine?2024-05-26T16:32:03-05:00

No, we are not in the business of selling machines. We own and operate our machines in various locations.

Where is Mold-A-Rama Inc. Located / Where do we ship from?2024-05-30T10:54:21-05:00

Mold-A-Rama Inc. is located in and ships from Brookfield, Illinois.

Our office and workshop are not open to the public. Our machines are available during the business hours of the location they run at.
Check out our “Machine Locations in Venue” page for which machines are running where.

I need to contact someone about my online store order.2024-05-30T10:44:31-05:00

Please reach out to us with the contact form on the Contact Us page and do the following..

  • Mark the Venue Location as “Mold-A-Rama Online Store”.
  • In the ticket subject please use the date you received the package, your order number, and a short description of  your orders issue.
  • please provide any detail about the issue here.

We will do our best to respond to the ticket in a timely manner, providing a phone number will help with response time.

What should I do if I have a problem with a machine or my souvenir figurine?2026-04-16T12:49:48-05:00

Please go to the location listed below for the Venue you are currently visiting to report a problem or for immediate help with an issue you experienced:

  • Brookfield Zoo’s Guest Services.
  • Field Museum’s Visitor Services.
  • Henry Ford Museum’s Giant Screen Experience Ticket Booth.
  • Memphis Zoo’s Receptionist by Front Gates.
  • Milwaukee County Zoo’s Administration Office.
  • Museum of Science & Industry’s Information Desk.
  • San Antonio Zoo’s Guest Services at Front of Zoo.

Zoo or Museum staff should be able to direct you to those locations. The locations have resources to assist you, or they will notify us. If you have already left the Venue please fill out the form on the contact us page, and we will get back to you in a timely manner. Pictures will help expedite the process of refunds/exchanges. 

If I don’t live in the USA, do I have to pay a customs charge?2025-08-18T11:01:00-05:00

It depends on where you are located. By law we are required to value our items correctly and you are responsible to pay any duties collected by your local government.

What payment forms do Mold-A-Rama machines accept?2026-02-27T14:17:33-06:00

Most of our Mold-A-Rama machines take $5 and $1 bills as well as quarters, dimes, and nickels. We also have credit card readers that accept Apple Pay & Google Wallet.
*San Antonio & Memphis Zoo Mold-A-Rama machines are cashless.

 

Mold-A-Rama Camel Machine in front of Australia House
Pair of Mold-A-Rama machines by Great Bear Wilderness
Mold-A-Rama 3 Monkeys Machines in entrance of Tropical World of Brookfield Zoo
Front view of Mold-A-Rama machines by Underwater Dolphin Viewing in Brookfield Zoo
Pair of Mold-A-Rama Machines under tent.
7

Locations

7

Locations

60+

Machines Operating

60+

Machines Operating

100+

Unique Molds

100+

Unique Molds

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